Our Policy
 

CKTrends.com Sales Policy and Conditions

It is the customer's responsibility to review and understand the sales policy before placing orders.

Method of payment accepted: Visa, MasterCard, Discover, Amex and Paypal.
* Please enter correct Card Billing Information, if not the transaction will not clear.

We ship primarily by regular UPS Ground, and optionally by UPS 2nd Day and UPS 3 Day. Merchandise will be shipped within 24 hours after order is placed. Order by 2:00pm(CT) for same day shipping. Please allow 3 to 5 business days from the date shipped. If you need other than UPS Ground, call us at 1-877-257-0201 or email us with your order confirmation number.


Shipping charges are *determined and may vary from actual computerized invoice depending on destination, weight, and dimension of package(s) being sent. Additional Shipping and handling fees are sole responsibility of customer(s).

* Shipping and handling cost is UPS Ground based on purchased order amount and may be affected by destination, weight, and dimension of package. If you need other than UPS Ground, call us at 1-877-257-0201 or email us with your order confirmation number.

Purchase Amount UPS Ground Cost
Less Then $20.00 $7.00
$20.00 - $39.99 $8.00
$40.00 - $59.99 $9.00
$60.00 - $79.99 $10.00
$80.00 - $99.99 $11.00
$100.00 - $124.99 $12.00
$125.00 - $149.99 $13.00
$150.00 - $174.99 $14.00
$175.00 - $199.99 $15.00
$200.00 - $249.99 $17.00
$250.00 - $299.99 $19.00
$300.00 - $349.99 $21.00
$350.00 - $399.99 $23.00
$400.00 - $449.99 $25.00
$450.00 - $499.99 $27.00
Over $500.00 $29.00
* Additional $20.00 for Alaska or Hawaii



Similar colors may be substituted

Sales tax will apply to the residents of State of Texas.

The final order amount will be charged to your credit card when your order shipment is completed.

CKTRENDS.COM is secured by GeoTrust QuickSSL™. This means you can rest assured that communications between your browser and our web server are private and secure. CKTRENDS.COM is safe site for online shopping.


Hold/Pending Orders
Customer orders who have been put on hold/pending orders due to declined transactions will have 72 hours to contact us and clear the situation so we may complete your order. Customers who do NOT contact us within 72 hours their orders will automatically be voided.


Non-Damaged Returns
Customers who are not satisfied with their purchase may return the item for a refund. Non-damaged returns will only be accepted within 14 days from the date on the invoice, after 14 days returns will NOT be accepted. Please note that the customer is responsible for mailing back the return as well as return shipping and handling charges.


Damaged Returns
Customers who receive items that arrive damaged, or receive a manufacture damage item may return the damaged item for store credit or a refund to their credit card depending on the method of payment. Damaged items will only be accepted within 14 days from the date on the invoice, after 14 days returns will NOT be accepted. In order to issue a damaged return the customer must contact us and request a "UPS Return Service Tag" you will receive through your email you registered. After we have received the damaged item with a copy of the invoice we will gladly issue a credit/store credit.


How to Return
We will send customer a "UPS electronic return label" via e-mail. Please check the e-mail after 6:00PM CT, print out the return label and follow directions on the printout. You may give the package to a UPS driver or drop it off at a UPS location/store. Please insert the copy of invoice in the box. After we receive the defective item, we will gladly give you store credit. Please contact us with further questions.



Privacy Policy

Protecting Personal Information

CKTrends.com understands the importance of ensuring that our customer’s personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure.

How We Use Personal Information
  • We use personal information to deliver quality merchandise and services, or to carry out the transactions you have requested.
  • We use the information collected to send communications to you, your transactions status (ex. Order confirmations), information about products and services available (ex. Shipping).
  • We use the information to customize, and improve our products, services (including our web site), communications and relationship with you.
  • We use information to prevent fraud and other prohibited or illegal activities.
  • CKTrends.com will never disclose your personal information to any third parties.